Reward Program Support
Get the Reward Program Support You Need, When You Need It, and How You Need it.
Program Support, Administrator Support, Customer Service, Global Support.
WorkStride provides expert program support for both program administrators and participants. From our industry-leading implementations and for the life of your program, we’re with you every step of the way. We consistently measure ourselves up to leading standards of NPS and CSAT to ensure an exceptional experiences to our clients and their audiences.
Get more than just a program. Gain a team.
Our programs each involve a highly trained team of supportive roles across functions, to ensure that you and your participants have an optimal program experience at every turn. While many providers may drastically limit the service hours provided, WorkStride believes that good service availability grows programs in both size and value.
Each client program receives an experienced engagement manager as their go-to resource from initial kickoff, through implementation, testing, launch, and throughout the life of your program. Each engagement manager comes with more than seven years of program management experience for both strategic and tactical support.
WorkStride provides in-house, US-based, multilingual participant support, available to your users by phone, email, and chat. We measure our customer support quality to ensure the optimal experience for users, maintaining industry-leading CSAT scores.
Industry-Disruptive Implementation Cycle
Estimates reflect average programs of medium complexity in design and logic.
Administrators and Participants Enjoy Industry-Leading Support
From program training to program design, implementation management, and ongoing program success and improvement … we’ve got your back. Administrators and participants are supported every step of the way.